Payments and Returns Policy

Payment Methods

We’ve streamlined the payment process to make it hassle-free for our valued clients:

• Credit Card (Stripe and PayPal): Securely pay with major credit cards via our Stripe payment gateway or PayPal. Enjoy the flexibility of using PayPal Credit.

Subscription Fees

We believe in transparent pricing. Visit our Pricing Page for a breakdown of our subscription fees.

• Trial Subscription: Dive into our services risk-free with a $2.99 trial subscription. Please note, this fee is non-refundable.
• Refund Policy: We understand that technical issues may arise. Here’s our approach:
  • Scenario 1: Technical Issues within 7 Days
    • Solution: Contact our support team within the initial 7 days for assistance. We’ll help with installation, troubleshooting, and issue a full refund if necessary. Please reach out before opening cases on PayPal or Stripe.
  • Scenario 2: Technical Issues after 7 Days
    • Solution: Refunds after 7 days are considered case-by-case. Contact our support team promptly.
  • Scenario 3: Misuse or Violation of Terms
    • Solution: Refunds won’t be provided for misuse or violation of terms. Contact our support team for guidance within 48 hours of purchase.
  • Scenario 4: Opening Cases on PayPal or Stripe Without Contacting Us
    • Solution: Contact us before opening cases to maintain refund eligibility.

Order Processing

• Order Confirmation: Upon successful payment, you’ll receive a detailed order confirmation via email.
• Delivery Method: Orders and subscription details are sent to the provided email address.
• Delivery Issues: If you haven’t received your order within 7 days, contact our support team for immediate assistance.

Customer Support

• Contacting Us: Connect with us through live chat, WhatsApp, Telegram, or email. Find detailed information on our Contact Page.
• Troubleshooting: Our dedicated support team is ready to assist with any technical difficulties. Check our Installation Guide before seeking support.

Additional Scenarios

• Client Not Knowing How to Install:
  • Solution: No worries! Contact our support team for step-by-step installation assistance within the 7-day period.
• Client Needing to Extend Orders:
  • Solution: Reach out for assistance with extending orders before your subscription expires.
• Problems with Reseller Panels:
  • Solution: Encountering issues? Contact our support team for a prompt resolution.
• Client Needing Help in Setup:
  • Solution: Reach out for assistance with any setup-related issues.
• Client Needing to Order Low Subscription or Ordering by Mistake:
  • Solution: No problem! Contact our support team within 48 hours for order adjustments.
• Site Under Maintenance:
  • Solution: If our site is undergoing maintenance, try again later or contact our support team for assistance.

Changes to Payment and Returns Policy

We may update and modify the terms of this policy. Any changes will be communicated through our website.